Privacy Policy

How we protect and handle your information

At SamyChat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our WhatsApp marketing platform.

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Business information and company details
  • Payment and billing information
  • Account credentials and preferences

Usage Data

  • Platform usage statistics and analytics
  • Campaign performance data
  • Device information and IP addresses
  • Cookies and similar tracking technologies

How We Use Your Information

  • Provide and maintain our WhatsApp marketing services
  • Process payments and manage your account
  • Send important updates and notifications about our services
  • Improve our platform functionality and user experience
  • Analyze usage patterns to enhance our services
  • Comply with legal obligations and protect our rights

Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for all data transmission
  • Secure data storage with regular backups
  • Access controls and authentication protocols
  • Regular security audits and vulnerability assessments
  • Employee training on data protection best practices

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or acquisition

Your Rights

You have the following rights regarding your personal data:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@samyChat.com

Address: SamyChat Privacy Team, [Your Business Address]

Phone: [Your Contact Number]